Refund and Cancellation policy
Cancellation policy:
Until the end of the trip, Nepal Vacations will refund you if you can’t find the right date or if you change your mind. Once a tour is confirmed, changes must be made at least 30 days prior to arrival or the fee will not be refunded. Sometimes, in rare circumstances, the event may arise to deal with unforeseen events and unforeseen circumstances that are beyond both our control and the customer’s control. contribute to the weather end of your program. Similarly, the conditions also necessitated the cancellation of the trip. In such a case, we will refund the deposit under these conditions.
Contributing factors to travel cancellations are religion, culture, economy, politics, society, etc. in such case, the local authorities do not allow to participate in any kind of travel. Therefore, Visit Nepal Holidays will not bear any responsibility for this event. Recommendations from guides, Sherpa or local people – about weather conditions, test conditions or anything – give advice. Ignoring such a situation can harm you or your health because no one else will take responsibility for it.
A. Trips Cancellation by the clients
While making full payment for any trip, you are liable to receive the refund amount in case of cancellation of a trip.
Any trip cancellation made by a client has to be disclosed mandatorily in a written notification and acknowledged by the company. Your request for the submission of the cancellation date is received by a company. In such a case, a company deserves the right to impose a certainly applicable charge on your trip cancellation.
The cancellation charge herein is the representation in terms of the percentage of the total charge listed online on our website brochure trip cost.
Days (Before Initial Trip Departure) | Cancellation Charge (%) |
Before 30 Days | 30 % of the full amount |
Less than 30 Days | 50 % of the full amount |
Please note that no refunds of any trip cost will be made available to clients who drop out of the journey in the interest of leaving any trip voluntarily regardless of any reason after your trip has started. No refund of the remaining unused amount as per the itinerary shall not be provided to the clients. Similarly, no refunds are also applicable strictly for any accommodation, transport, sightseeing, meals, or services in case of not utilization by the clients.
B. Cancellation of a trip by a company
The company reserves the right to cancellation of your any trip booked unless it is not guaranteed to operate.
The company reserves the right to cancel any trip concerning the utmost safety of clients in course of the guaranteed trip and prior to departure due to reasons beyond our control (for example natural disaster, flight cancellation, consequences of strikes, industrial action, wars, sickness, quarantine, government intervention, weather conditions, or other untoward occurrences). In such an event, Luxury Holidays Nepal provides a refund of only the trip price.
A refund of the trip price is provided also in the event the company cancels your guaranteed departure trip. Likewise, you are also entitled to take an alternative trip of the same value.
Please be advised that your significant alterations exclude a change of airline carrier, flight timetables or itineraries provided the departure and arrival dates remain unchanged, the substitution of a vessel, modification of itineraries, and change in cabin category or hotel accommodation provided it is of the same category.
However, the company cannot be held liable for any accidental expenses or losses incurred in visas, non-refundable flights or rail, vaccinations, non-refundable car parking or other fees, loss of possessions, etc. due to the result of the trip booking.
Refunds:
Until the end of the tour, Visit Nepal Holidays will refund you if you change your mind or can’t find a date that suits you. Vouchers and payments can be refunded by contacting us at visitnepalholidays@gmail.com. If you have already booked your dates, you can also change your travel dates according to the hotel’s cancellation policy with no extra charge. Just contact us according to the cancellation policy before your first travel date.
Refunding Time
If you use bank transfer: it takes 5-7 business days and all money transfer fees are subject to cancellation policy.